Do others describe you as having a positive and enthusiastic attitude with strong communication and data entry skills, attention to detail, and proficient in Microsoft Office? Come see why we have won the Milwaukee Journal Sentinel Top Workplace for the 8th year in a row!

This full-time, 4 days a week position supporting our Waukesha and Oconomowoc Clinics: Monday-Wednesday (9am-6pm in Waukesha), Thursday (OFF) and Friday (9am-3pm in Oconomowoc). NO holidays and NO on-call hours.

Position Summary: As a patient service representative, you are the face of our office, responsible for creating a positive first impression for our patients and visitors.

Key responsibilities include the following:

• Provide professional customer service to meet individual patient needs, with a caring and empathetic approach
• Register patients for appointments by verifying patient demographics, insurance eligibility, and explanation of paperwork
• Collect payments
• Appointment scheduling and confirmation
• Answer and direct inbound phone calls
• General clerical support

Knowledge, Skills, and Other Abilities:

• High school diploma or equivalent
• Experience in healthcare office or fast-paced, highly interactive customer service environment preferred
• Computer skills required, Microsoft Office competent
• Knowledge of medical terminology and EPIC software preferred but not required
• Self-motivated, excellent organizational skills and the ability to manage multiple tasks
• Professional and possess excellent interpersonal communication skills

The providers at Moreland OB-GYN are dedicated to providing women with compassionate OB-GYN care throughout life. This includes complete obstetrical care, gynecology, gynecologic and obstetric surgery, infertility services, preventative health care, and more!

We are dedicated to the needs of the community by promoting overall excellence in the delivery of women’s health care. Through a continued tradition of caring, our staff of professionals will provide the latest medical knowledge and treatment.

Our philosophy encourages patient education and personal involvement in pursuing the ultimate goal of physical well-being.

We ensure an environment of compassion and confidentiality, as we recognize the rights and dignity of all individuals.

We are an Equal Opportunity Employer.

Job description:

 We are looking for an experienced RN for a newly created float/triage position. This position will work in a clinic nurse role and support our on-site triage team. This 4 day a week position can be 32-36 hours a week: Monday & Tuesdays triage (8-6pm or 10-6pm) and clinic nurse float Wednesdays (8-6pm) and Fridays (8-4pm). The primary clinic site would be in Oconomowoc, with flexibility needed to support our Watertown and Mukwonago satellite locations as needed. No weekends, no holidays, and no call. 

Two years’ experience as a nurse with one year of triage experience preferred. Woman’s health experience preferred. This position works on-site, not remote.

Moreland OB-GYN is known for its positive culture. Come find out why we have won the Milwaukee Journal Sentinel Top Workplace 8-years in a row.

Summary: Responsible for providing professional nursing care to OB/GYN patients in an ambulatory setting.

Key Responsibilities:

• Executes duties as a triage nurse which includes emergent calls/situations, data collection, and documentation
• Assists physician/providers, as well as planning, organizing, and coordinating patient care and in-office procedures
• Collaborates regarding plan of care and facilitating follow-up
• Provides appropriate teaching to patients and family as directed. Acts as patient advocate, assessing learning needs of patient
• If an RN, supervise all nursing functions and takes responsibility for mentoring duties performed by LPN or MA

Knowledge, Skills, and Other Abilities:

• Current WI valid nurse license; along with CPR certification
• Two years’ experience as a nurse and one year’s experience in triage preferred
• Woman’s health, OB-GYN, or L&D experience preferred
• Must be knowledgeable of Electronic Medical Records. EPIC experience preferred
• Excellent interpersonal and communication skills, telephone etiquette, and remaining calm in emergency situations.
• Ability to use critical thinking/ problem solving strategies, exceptional organization, and time management skills
• Above average skills in patient education and counseling

The providers at Moreland OB-GYN are dedicated to providing women with compassionate OB-GYN care throughout life. This includes complete obstetrical care, gynecology, gynecologic and obstetric surgery, infertility services, preventative health care, and more!

We are dedicated to the needs of the community by promoting overall excellence in the delivery of women’s health care. Through a continued tradition of caring, our staff of professionals will provide the latest medical knowledge and treatment.

Our philosophy encourages patient education and personal involvement in pursuing the goal of physical well-being. We ensure an environment of compassion and confidentiality, as we recognize the rights and dignity of all individuals.

We are an Equal Opportunity Employer.