Do you have credentialing experience? Would you like to work for an employer who has won the Journal/Sentinel Top Employer Award six years in a row? Look no further!

As we continue to grow, we are excited to add this new full-time position to our business office team.

Qualifications include the following:

KNOWLEDGE, SKILLS & ABILITIES:

• Two years of credentialing experience required.
• Experience with an EMR required, Epic experience preferred but can train.
• Previous billing/payment posting experience preferred but can train.
• Exceptional organization and time management skills.
• Clear and concise communication and interpersonal skills both verbally and in writing, for interactions with patients, staff, providers, and external organizations.
• Positive disposition, cooperative, flexible, and takes initiative.

JOB FUNCTIONS:

• Primary function is maintaining and successful credentialing of all billing providers and managed contracts.
• Cross trained in billing, payment posting, and account receivable claims as part of the functions of the business office representative role.
• Cross trained in face-to-face patient interactions to provide benefit and payment options as a patient financial advocate.

Do you want to be the essential link between patients and the medical care they receive?

Do others describe you as having a positive and enthusiastic attitude with strong communication skills and an attention to detail?

Be inspired again! Come feel the Moreland OB-GYN difference and see why we just won the Milwaukee Journal Sentinel Top Workplace for the 6th year in a row!!

This position is a 4-day work week (36 hours/week): Monday (7:30-5pm in Waukesha), Tuesday (8:30-6pm in Waukesha), Wednesday (OFF), Thursday (8:30-5:30pm in Oconomowoc), and Friday (8:30-3:30pm in Waukesha). No weekends, no holidays, and no on-call hours.

Summary: As a patient service representative, you are the face of our office, responsible for creating a positive first impression for our patients and visitors.

Key responsibilities include the following:

• Provide professional customer service to meet individual patient needs, with a caring and empathetic approach.
• Register patients for appointments by verifying patient demographics, insurance eligibility and explanation of paperwork.
• Collect payments.
• Appointment scheduling and confirmation
• Answer and direct inbound phone calls
• General clerical support

Knowledge, Skills, and Other Abilities:

• High school diploma or equivalent
• Experience in healthcare office or fast-paced, highly interactive customer service environment preferred
• Computer skills required
• Knowledge of medical terminology and EPIC software preferred but not required
• Self-motivated, excellent organizational skills and the ability to manage multiple tasks
• Professional and possess excellent interpersonal communication skills

Do you want to work in a collaborative team environment? Do you enjoy working with a large group of sonographers? Do you want to be treated with respect for your professional expertise, working closely with providers?

If the answer is yes, come find out why we have won the Milwaukee Journal Sentinel Top Workplace 6-years in a row. This full-time, first shift, Monday - Friday position supporting our Waukesha and Oconomowoc Clinics.

Position Responsibilities:

• Utilize clinical and technical knowledge to obtain high-quality sonographic images
• Create detailed patient worksheets to provide physicians with accurate diagnostic images for interpretation
• Mondays (9-5pm, Waukesha), Tuesdays (8-4pm, Oconomowoc), Wednesdays (8-4pm, Oconomowoc), Thursdays (10-6pm, Waukesha), and Fridays (8-3pm, Waukesha)

Knowledge, Skills, and Other Abilities:

• Registered Medical Sonographer credentialed from the American Registry for Diagnostic Medical Sonography (ARDMS) in OB-GYN
• 1 year OB-GYN scanning experience preferred
• EPIC experience preferred, but not required
• Self-motivated and organized to work in a fast-paced environment at an elevated level
• Excellent interpersonal and communication skills
• Utilize clinical and technical knowledge to obtain high-quality sonographic images
• Create detailed patient worksheets to provide physicians with accurate diagnostic images for interpretation
• Promote a smooth flow of patients to create a calm and supportive atmosphere

We provide compassionate, collaborative, exceptional healthcare to all woman within our community. We are an AIUM accredited practice. We are an Equal Opportunity Employer.