Patient Service Representatives (PSRs) have a significant role at Moreland OB-GYN. PSRs are the first and last point of contact for patients. This position provides general office support with a variety of clerical activities and related tasks.

Position Responsibilities:

Essential duties include providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to clinic protocols, registration and ensuring accurate and up to date insurance information is collected.

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Schedule and confirm patient appointments.
• Register and update patient information in electronic health record.
• Maintain a clean, orderly and professional waiting room, reception area.

Minimum Education and Experience:

• High School Diploma or equivalent.
• Preferred candidates will have experience in a healthcare office or fast-paced, highly interactive customer service environment. (Experience in the medical industry with scheduling and verifying insurances preferred.)
• EPIC experience preferred, but not required.
• Self-motivated with the ability to exceed patient expectations.
• Excellent organizational skills to effectively handle multiple tasks.
• Possess excellent interpersonal communication skills.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
- All employees are required to be fully vaccinated against COVID- 19
- All employees and patients are required to wear a mask inside the clinic
- Sanitizing shared surfaces often

Work Location:

• Multiple locations

Work Remotely:

• No

NO PHONE CALLS PLEASE!

Please apply on our website, fax, or mail resume to:

Moreland OB-GYN Associates, S.C.

Attn: Front Office Team Leader

1111 Delafield St. Suite 311

Waukesha, WI 53188

Fax: 262-650-3856

MEDICAL ASSISTANT (Moreland OB-GYN)

We are adding to our staff and looking for an enthusiastic and motivated individual to join our team! This is a flexible, full-time, weekday, 36-hour position. Moreland OB-GYN is known for its positive culture. Come find out why we have won the Milwaukee Journal Sentinel Top Workplace 5-years in a row.

Summary: Responsible for providing professional nursing care as a liaison between patients, staff, and physicians. This position supports our Waukesha and Oconomowoc clinics.

Key responsibilities include:

• Assists physician/provider in preparation of patient for exam, intake of health information including vitals
• Assists provider with examinations and various procedures as required
• Manages daily office duties; medication refills, result notifications, documentation within EMR
• Collaborates regarding plan of care, facilitating follow-up, and administration of medications/ injections under guidance of provider or nurse.
• Provides appropriate teaching to patients and family as directed. Acts as patient advocate, assessing learning needs of patient.
• Oversees smooth progression of daily patient schedules, monitoring patient flow, and assists patients scheduling appointments as needed.
• Training will begin as a patient service representative at the front desk for the first few months before transitioning into the medical assistant role in August.

Knowledge, Skills, and Other Abilities:

· Medical Assistant and current CPR certification

· At least one-year clinical experience. OB-GYN experience preferred.

· Must be knowledgeable of Electronic Medical Records. EPIC experience preferred.

· Competent performing basic clinical assessments, medication administration, and POC lab tests

· Excellent interpersonal communication, organization, and time management skills

The providers at Moreland OB-GYN are dedicated to providing women with compassionate OB-GYN care throughout life. This includes complete obstetrical care, gynecology, gynecologic and obstetric surgery, infertility services, preventative health care, and more!

We are dedicated to the needs of the community by promoting overall excellence in the delivery of women’s health care. Through a continued tradition of caring, our staff of professionals will provide the latest medical knowledge and treatment.

Our philosophy encourages patient education and personal involvement in pursuing the ultimate goal of physical well-being.
We ensure an environment of compassion and confidentiality, as we recognize the rights and dignity of all individuals. We are an AIUM accredited practice. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

• 10 hour shift
• 8 hour shift
• Monday to Friday

Work Location:

• Multiple Locations